I have just telephoned them, all customers that have booked in advance will be contacted and given a full refund.
While I have supported this venture and will continue to do so there is one aspect that I don’t understand and this concerns the Tax Free Shop in Ramsgate.
This is a quote from the Euroferries website: “After check-in, relax in our lounge and take some time to browse the tax free shopping and café before boarding for your destination.”
The Isle of Thanet Gazette has a picture of this shop in last week’s paper and the article says it has been refurbished.
Now my understanding is that tax free shops in UK Channel ports were banned by European Union legislation about 10 years ago.