Staying with Dalby Square, a couple of old Ramsgate postcards with the writing on the back and some thoughts on identity theft and malicious phone calls.

 I think Sultan House is Dalby Square, but could do with confirmation, at least is says 1872

I have to say that it’s happened again, a little while ago someone phoned up claiming to be one of our energy suppliers and then asked and identity question. “Can you give us your account number, to confirm your identity?” They then tried to take over our account and change our supplier. Well after that the penny dropped. You phone your bank, energy supplier, insurance company, etc and they ask you to confirm your identity, and yes that’s fine.

They phone you up and then ask you to confirm your identity and it is probably a malicious call. But what do you do when the genuine company phone you up and ask you an identity question? Out default position at the moment is to assume unsolicited phone calls, phone calls from companies who can’t confirm their identity, which at the moment is most of the big ones, are malicious and treat them that way.

Anyway I have just had another it was really us email.

Of course most of our phone calls are from people ordering books, asking about books and so on, so the book confirms their identity and we don’t need to confirm ours as they – having phoned us up, know that we are us.  

I have to say that it’s happened again, a little while ago someone phoned up claiming to be one of our energy suppliers and then asked and identity question. “Can you give us your account number, to confirm your identity?” They then tried to take over our account and change our supplier. Well after that the penny dropped. You phone your bank, energy supplier, insurance company, etc and they ask you to confirm your identity, and yes that’s fine.

They phone you up and then ask you to confirm your identity and it is probably a malicious call. But what do you do when the genuine company phone you up and ask you an identity question? Out default position at the moment is to assume unsolicited phone calls, phone calls from companies who can’t confirm their identity, which at the moment is most of the big ones, are malicious and treat them that way.

Anyway I have just had another it was really us email.

Of course most of our phone calls are from people ordering books, asking about books and so on, so the book confirms their identity and we don’t need to confirm ours as they – having phoned us up, know that we are us.  

The principle of you go to http://www.michaelsbookshop.com/ click on our contact details page is still holding up.

 as you can probably see posted 1905, so before then

 and posted 1912 so before then